privacy policy

Rise Audio (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website riseaudiogear.com or make a purchase.

By using our site, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following information when you interact with our site:

  • Personal Information: Name, email address, billing and shipping address, payment details, and phone number (when provided during checkout or sign-up).

  • Technical Data: IP address, browser type, operating system, and usage data (pages viewed, time spent on site, referring site).

  • Cookies & Tracking: We use cookies and similar technologies to improve your experience, remember preferences, and analyse site performance.

How We Use Your Information

We use your information to:

  • Process and fulfil orders.

  • Communicate with you regarding orders, shipping, and customer support.

  • Send marketing emails (only if you have opted in).

  • Improve our website, products, and services.

  • Detect and prevent fraud or unauthorised activity.

Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties for the following purposes:

  • Service Providers: Payment processors, shipping companies, email platforms, and analytics tools.

  • Legal Compliance: If required by law, regulation, or legal process.

Your Rights

If you are based in the UK or EU, you have the right to:

  • Access, correct, or delete your personal data.

  • Restrict or object to certain processing.

  • Request a copy of the data we hold about you.

  • Withdraw consent to marketing communications at any time.

To exercise your rights, contact us at info@riseaudiogear.com.

Data Retention

We keep your information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

Security

We implement appropriate technical and organisational measures to protect your personal information. However, no online transmission or storage method is 100% secure, so we cannot guarantee absolute security.

Cookies

We use cookies to:

  • Remember items in your shopping cart.

  • Analyse site traffic and usage patterns.

  • Personalise your browsing experience.

You can disable cookies in your browser settings, though some parts of the site may not function properly.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Rise Audio

Email: info@riseaudiogear.com